Refund policy

Returns

If you’re not completely satisfied with your purchase, we accept returns within 14 days of delivery for items that are unopened, unused, and in original condition. Proof of purchase, such as your order number or confirmation email, is required. To initiate a return, please email us at hello@golfsupp.com.au or visit our Contact Us page. We’ll provide you with return instructions and a return address. Return shipping costs are the customer’s responsibility, and we recommend using a tracked delivery service as we are not liable for parcels lost in transit.

Once we receive and inspect your return, we’ll notify you of the approval status. If approved, we will issue a refund to your original payment method or provide store credit based on your preference. We do not offer exchanges. If your item arrives damaged or incorrect, please notify us within 7 days of delivery and include photos for review. We’ll arrange a refund or replacement promptly.

For any other questions or concerns, please email hello@golfsupp.com.au or reach us via our Contact Us page.